Platform

Every layer of a locker network, engineered together

REO is not a dashboard bolted onto someone else's firmware. Cloud, device, and API are built as one product — so features work end to end, from a click in the browser to a door opening on the street.

REO Cloud

The operator dashboard

The daily home for your team. Manage lockers, parcels, couriers, notifications, and settings for each of your networks — with a clean, fast interface that works just as well on a warehouse tablet as in the office.

Live fleet overview — every locker, compartment, and fault at a glance

Parcel search with full lifecycle history and event timeline

Team management with per-network roles: owner, admin, operator, viewer

Notification templates for SMS and email at every parcel milestone

Device software

Resilient apps on the locker itself

A lightweight supervisor runs on each locker, keeping the touchscreen UI, label printer, and lock hardware coordinated — and keeps working through network drops, syncing back the moment connectivity returns.

Self-registering devices: install, power on, and the locker appears in your dashboard

Heartbeats and health metrics streamed over a real-time channel

Automatic over-the-air updates for all on-device apps

Runs on Linux and Windows, x64 and ARM — bring your own hardware

Experience builder

Design the screen your customers touch

Your locker's touchscreen is your storefront. Compose pickup and drop-off flows visually — pages, buttons, themes, fonts, and languages — preview them live, and publish to the whole fleet in one click.

Visual page builder with your brand's colours, fonts, and logos

Reusable flows for pickup, drop-off, returns, and courier access

Instant publish: devices pick up the new experience over the air

Multi-language support for international networks

REO API

A public API carriers actually like

Everything the dashboard can do, the API can do. Couriers reserve compartments, e-commerce platforms create shipments, and your BI tools consume events — with per-network tokens that keep every integration in its lane.

Versioned REST API with predictable, documented resources

Webhooks and socket events for parcels, lockers, and faults

Sandbox networks for safe integration testing

Token scoping per network — isolation extends to the API surface

Security & tenancy

Isolation by construction, not configuration

Every network runs on its own dedicated database. There is no shared table, no tenant column to forget in a query — cross-network data access is structurally impossible, which keeps audits short and customers calm.

One dedicated database per network, provisioned automatically

Encrypted in transit everywhere: cloud, device, and API

Full audit trail of operator and API actions

EU hosting with data residency options for regulated operators

See the platform live

A 30-minute demo covers the dashboard, a real locker, and the API — with your use case on the table.